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459TelefonistasPTesClasificación Nacional de Ocupaciones (CNO-11) active approved TelefonistasLos telefonistas manejan centralitas telefónicas y consolas para realizar conexiones telefónicas, recibir preguntas e información sobre problemas de servicio, y registrar y transferir mensajes a empleados o clientes. ]]>Los telefonistas manejan centralitas telefónicas y consolas para realizar conexiones telefónicas, recibir preguntas e información sobre problemas de servicio, y registrar y transferir mensajes a empleados o clientes. ]]>Entre sus tareas se incluyen:
- transmitir mensajes a empleados o clientes;
- realizar la conexión de llamadas salientes;
- manejar centralitas y consolas para conectar, mantener en espera, transferir y desconectar llamadas telefónicas;
- ocuparse de las preguntas telefónicas y de registrar mensajes;
- investigar los problemas del sistema e informar al respecto a los servicios de reparaciones.
]]>Ocupaciones afines no incluidas en este grupo primario
- Operadores de central de alarmas, 4424
- Telefonistas-recepcionistas de oficina, 4412
- Teleoperadores (no especializados), 4424
- Vendedores por teléfono (televendedores), 5420
]]>Telefonistas2017-11-02 20:29:06UF1609TelefonistasNDUF1610Operadores de centralita telefónicaNDBT439Empleados de agencias de viajes, recepcionistas de hoteles y telefonistasPT