{"tema_id":"17","string":"Gerentes de hoteles, restaurantes, comercios y otros servicios","created":"2017-05-12 19:04:34","code":"14","notes":[{"@type":"Definition note","@lang":"es","@value":"Planean, organizan y dirigen las operaciones de los establecimientos que ofrecen servicios de alojamiento, de hoteles, de venta al por menor y otros servicios. El desempe\u00f1o competente en la mayor\u00eda de las ocupaciones de este subgrupo principal requiere habilidades del tercer nivel de competencias de la CIUO. "},{"@type":"Definition note","@lang":"en","@value":"Hospitality, retail and other services managers plan, organize and direct the operations of establishments which provide accommodation, hospitality, retail and other services. Competent performance in most occupations in this sub-major group requires skills at the third ISCO skill level. "},{"@type":"Nota de alcance","@lang":"es","@value":"El subgrupo principal 14: Gerentes de hoteles, comercios y otros servicios, es para gerentes de establecimientos que prestan servicios directamente al p\u00fablico, por lo general en organizaciones que son demasiado peque\u00f1as para tener estructura jer\u00e1rquica de directivos. Los directivos responsables de planear, dirigir y coordinar la prestaci\u00f3n de servicios profesionales especializados y t\u00e9cnicos que normalmente requieren t\u00edtulos especializados son clasificados en varios grupos primarios comprendidos en los subgrupos principales 12: Directores administrativos y comerciales y 13: Directores y gerentes en sectores de producci\u00f3n y servicios. Los operadores de peque\u00f1as tiendas, casas de hu\u00e9spedes, caf\u00e9s, restaurantes y bares para quienes la gesti\u00f3n y supervisi\u00f3n del personal no es un componente significativo del trabajo se clasifican en el grupo primario relevante comprendido en subgrupos principales 51: Trabajadores de los servicios personales o 52: Vendedores, dependiendo de las principales tareas realizadas. "},{"@type":"Nota de alcance","@lang":"en","@value":"Notes: Sub-major Group 14: Hospitality, Retail and Other Services Managers is for managers of establishments that provide services directly to the public, usually in organizations that are too small to have hierarchies of managers. Managers responsible for planning, directing and coordinating the provision of specialized professional and technical services that usually require specialized qualifications are classified in various unit groups in Sub-major Groups 12: Administrative and Commercial Managers and 13: Production and Specialized Services Managers. Operators of small shops, guest houses, caf\u00e9s, restaurants and bars for whom the management and supervision of staff is not a significant component of the work are classified in the relevant unit group in Sub-major Groups 51: Personal Services Workers or 52: Sales Workers, depending on the main tasks performed. "},{"@type":"Tareas","@lang":"es","@value":"\norganizar la compra y el mantenimiento de veh\u00edculos de transporte, equipos y combustible y el transporte de mercanc\u00edas\nelaborar y revisar las pol\u00edticas, los programas y los procedimientos relativos a las relaciones con los clientes y a los bienes y servicios proporcionados\npromover y vender bienes y servicios\nplanear y organizar eventos especiales, actividades deportivas, recreativas y de entretenimiento, as\u00ed como la variedad y mezcla de productos, niveles de existencias y est\u00e1ndares de servicio\ndar cumplimiento a las leyes y los reglamentos sobre bebidas alcoh\u00f3licas, juegos de azar, salud y otras\npromover instalaciones para congresos, convenciones y ferias comerciales a los clientes potenciales\ncontrolar la selecci\u00f3n, la capacitaci\u00f3n y la supervisi\u00f3n del personal, y garantizar el cumplimiento de los reglamentos sobre seguridad y salud ocupacional\n "},{"@type":"Tareas","@lang":"en","@value":"Tasks performed by workers in this sub-major group usually include:\n\norganizing the purchase and maintenance of transport vehicles, equipment and fuel, and transporting goods; controlling the selection, training and supervision of staff;\ndeveloping and reviewing policies, programmes and procedures concerning customer relations and goods and services provided;\nplanning and organizing special functions, sporting, gaming and entertainment activities and the range and mix of products, stock levels and service standards; promoting and selling goods and services;\nobserving liquor, gaming, health and other laws and regulations;\npromoting facilities for conferences, conventions and trade shows to potential customers;\nensuring compliance with occupational health and safety regulations.\n "}]}